Privacy Policy

Your privacy is very important to us and we only collect and use your personal information to create your order, to ship and to update you on the status of your order. We also might use your personal information for marketing and customer support purposes and to improve the functionality of our website.

Noon Fans is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

What is Personal Information and why do we collect it?

Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers and date of birth.

This Personal Information is obtained in many ways including transactions on our website www.noonfans.com.au, correspondence, by telephone, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties such as Google Analytics.

We collect your Personal Information for the primary purpose of creating your order, to ship and update you on the status of your order and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

In addition, we might collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use tracking tools (e.g. cookies) or software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

We may contact you to notify you regarding your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our applicable agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you.

However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•             Third parties where you consent to the use or disclosure; and

•             Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss

and from unauthorized access, modification or disclosure.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications.

They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files

which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions.

If you wish to access your Personal Information, please contact us in writing.

Noon Fans will not charge any fee for your access request,

but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the quality of your Personal Information

It is important to us that your Personal Information is up to date.

We will take reasonable steps to make sure that your Personal Information is accurate, complete and current.

If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Privacy Policy enquiries

We reserve the right to modify this privacy policy at any time, so please review it frequently.

If you have any queries about our Privacy Policy or if you would like to access,

correct, amend or delete any Personal Information we have about you please contact us at:

contact@noonfans.com.au